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Public Health and Wellness

Our Mission

The mission of LMPHW is to promote health and wellness; prevent disease, illness, and injury; and protect the health and safety of metro Louisville residents and visitors.

Performance Improvement Summary

LMPHW started its formal continuous improvement journey in 2012. Per the Greater Louisville Project’s report, Louisville then ranked 10th amongst 15 peer cities in health outcomes.  Cuts in federal, state, and local general funds as well as changes in the public landscape made continuous improvement a must.  We added Quality Improvement Coordinators and two epidemiologists.  With a strong understanding of our current health as a community, we developed the Healthy Louisville 2020 plan and set a goal to increase Louisville's health ranking among 15 peer cities to the top half by 2020 and the top third by 2030.  We also established key performance indicators (KPIs) that would allow us to measure our internal performance:

  • We are monitoring  OT that is currently trending below set target of 13,712 hours
  • Sick leave is improving: we are applying our dept. policy consistently with quarterly monitoring of the high sick leave user list, and then having supervisors meet with high sick leave users to discuss alternatives if appropriate (e.g., flex time).
  • Hours lost due to work related injuries are at zero.

Additional Performance Improvements include:

  • Number of public facilities not inspected on time has reduced from 10.5% to less than 0.1%. 
  • Timeliness of outbreak investigations are off target a bit due to a high number of influenza reports; however, we prioritize investigations so more urgent cases are addressed first. 
  • Number of fee collection errors reduced by 50% from 14 to 7 incidents per month. 

Adult cigarette smoking has dropped from 32.1% to 25.71%, exceeding our goal of 29% by 2020.

Statistics Archive

Metrics

Enterprise KPIs
Measure Current Level Goal Level YTD Status PDF
Turnover Rate 16 % 13 %
R
PDF icon LouieStat Forum 23 - LMPHW KPI Packet_Final_Part9.pdf
Dollars Spent on Overtime $ 31,706 $ 25,012
R
PDF icon LouieStat Forum 23 - LMPHW KPI Packet_Final_Part3.pdf
Overtime Hours Paid 1,026 hours 724 hours
R
PDF icon LouieStat Forum 23 - LMPHW KPI Packet_Final_Part4.pdf
Hours Not Worked 19,013 hours 16,471 hours
R
PDF icon LouieStat Forum 23 - LMPHW KPI Packet_Final_Part5.pdf
Hours Lost Due to Work Related Illness and Injury 263 hours 500 hours
G
PDF icon LouieStat Forum 23 - LMPHW KPI Packet_Final_Part7.pdf
Employees w/ High Sick Leave Consumption 47 employees 41 employees
R
PDF icon LouieStat Forum 23 - LMPHW KPI Packet_Final_Part6.pdf
Lost Time Injury Rate 0.00 1.00
G
PDF icon LouieStat Forum 23 - LMPHW KPI Packet_Final_Part8.pdf
Public Health and Wellness KPIs
Measure Current Level Goal Level YTD Status PDF
WIC Participation and Enrollment Ratio .87 Participant Ratio .95 Participant Ratio
Y
PDF icon LouieStat Forum 23 - LMPHW KPI Packet_Final_Part16.pdf
Outbreak Investigations Not Initiated Timely 19 % of investigations 5 % of investigations
R
PDF icon LouieStat Forum 23 - LMPHW KPI Packet_Final_Part10.pdf
Specimens Not Analyzed Within Designated Timeframe 10 % 10 %
G
PDF icon LouieStat Forum 23 - LMPHW KPI Packet_Final_Part12.pdf
Untimely Lab Specimens 20 % 17 %
R
PDF icon LouieStat Forum 23 - LMPHW KPI Packet_Final_Part11.pdf
Unsatisfactory Lab Specimens 0.63 % 2.00 %
G
PDF icon LouieStat Forum 23 - LMPHW KPI Packet_Final_Part13.pdf
Employees Not Reached During Call Down Drills 26 % 15 %
R
PDF icon LouieStat Forum 23 - LMPHW KPI Packet_Final_Part17.pdf
% of Public Facilities Not Receiving the Required # of Inspections 5 % 4 %
Y
PDF icon LouieStat Forum 23 - LMPHW KPI Packet_Final_Part14.pdf
% of Food Facilities Not Receiving the Required # of Inspections 12 % 9 %
Y
PDF icon LouieStat Forum 23 - LMPHW KPI Packet_Final_Part15.pdf

Legend

  • Performance Meets Goal
  • Performance Approaching Goal
  • Performance Off Goal
  • Non-Scored / Informational
  • Goal Not Set