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Codes and Regulations

Our Mission

Promote and ensure quality and sustainable land use, construction, community design, and on-going property maintenance to support continued economic growth and physical development, ensuring prosperity, health and safety, and the general welfare of all of the citizens and visitors in our community.

Performance Improvement Summary

Codes and Regulations was onboarded into LouieStat in July of 2012. Two years later, the department was reorganized and now focuses solely on property maintenance, vacant lot abatement, and licensing and permitting, and enforcement for ABC, ground transportation, amusement, food trucks, events, and other Metro required business licenses. Codes & Regulations monitors these key processes monthly and uses the data to help educate the citizens of Louisville on local ordinances and code.

Continuous improvement is embedded in their culture, and the employees in Codes & Regulations have identified ways to better serve the citizens through process improvement to increase the number of inspections completed and improve response times to inspections requested through 311. They also partner with Metro Corrections and the Department of Public Works to cut and clean properties. Also of note, the Property Maintenance division is piloting better communication methods for HQS inspections to decrease their no-show rate while also providing better services to those clients. They are also dedicated to the safety of their workforce and continue to set incremental goals toward achieving higher safety ratings. 

Statistics Archive

Metrics

Enterprise KPIs
Measure Current Level Goal Level YTD Status PDF
Dollars Spent on Overtime $ 142,422 $ 65,000
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PDF icon KPIReportSept2018CodesLouieStatForum_Part1.pdf
Overtime Hours Paid 4,454 hours 2,080 hours
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PDF icon KPIReportSept2018CodesLouieStatForum_Part2.pdf
Hours Not Worked 14,547 hours 12,501 hours
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PDF icon KPIReportSept2018CodesLouieStatForum_Part3.pdf
Codes and Regulations KPIs
Measure Current Level Goal Level YTD Status PDF
Boarding & Cleaning Cases Resolved and Received 12,878 Abatements 6,723 Abatements
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PDF icon KPIReportSept2018CodesLouieStatForum_Part6.pdf
Work Orders Open More than 30 Days 91 Work Orders 100 Work Orders
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PDF icon KPIReportSept2018CodesLouieStatForum_Part7.pdf

Legend

  • Performance Meets Goal
  • Performance Approaching Goal
  • Performance Off Goal
  • Non-Scored / Informational
  • Goal Not Set