Louisville Metro Department of Animal Services has a fundamental mission to protect public health and safety, ensure the humane treatment of animals and to provide quality, professional service to the public.
Performance Improvement Summary
Metro Animals Services’ (MAS) mission is to protect public health and safety, ensure the humane treatment of animals and provide quality, professional service to the public. LMAS will serve as an authority in animal welfare by creating and preserving a safe and humane community for both people and animals.
MAS has worked hard to improve their Live Release Rate. In 2013, the average Live Release Rate was 68%. Today, MAS is consistently reaching 90% Live Release Rate.
Measure | Current Level | Goal Level | YTD Status | ||
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Dollars Spent on Overtime | $ 106,062 | $ 109,876 |
G |
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Overtime Hours Paid | 4,491 hours | 2,599 hours |
R |
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Hours Not Worked | 5,585 hours | 5,200 hours |
Y |
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Hours Lost Due to Work Related Illness and Injury | 87 hours | 0 hours |
R |
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Lost Time Injury Rate | 2.75 | 3.24 |
G |
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Measure | Current Level | Goal Level | YTD Status | ||
---|---|---|---|---|---|
Surgeries Performed | 3,448 Surgeries | TBD Surgeries |
M |
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Licenses Issued | 53,541 licenses | 64,069 licenses |
R |
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Intake | 8,122 animals | TBD animals |
M |
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Live Release Rate | 93 % | 90 % |
G |
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Priority 1 Calls Not Responded to within 60 minutes | 2 % | 5 % |
G |
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