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Louisville Fire Department

Our Mission

Louisville Division of Fire serves the community by providing Quality Fire Prevention, Environmental Protection and Emergency Services.

Performance Improvement Summary

The Louisville Fire department (LFD) began participation in the LouieStat process in 2012 as a part of the first group of departments to be on boarded to the program. With their continued participation, LFD is now tracking a whole host of key performance indicators that are tied to their critical business processes--everything from the arson and case clearance rate to response times for structure fires and medical runs.

Using a continuous improvement lens, LFD has examined response times and employee sick leave consumption, and in doing so, they have made targeted improvements in these areas through the use of a problem solving framework.

Also worth noting is LFD’s progress towards increasing and improving their fire safety inspections. Using a predictive analytic model, LFD is currently piloting a new way of prioritizing home inspections based on risk that will help identify those areas of the city at most risk of not having a working smoke alarm.

This type of work will continue at LFD, and serve as an example to other agencies, as they learn more from performance management and make improvements based on data and empirical information.

Statistics Archive

Metrics

Enterprise KPIs
Measure Current Level Goal Level YTD Status PDF
Dollars Spent on Overtime $ 1,797,373 $ 1,030,100
R
PDF icon Fire KPI Report 6.13.2017_Part4.pdf
Turnover Rate 7 % TBD
M
PDF icon Fire KPI Report 6.13.2017_Part12.pdf
Overtime Hours Paid 60,890 hours 47,514 hours
R
PDF icon Fire KPI Report 6.13.2017_Part5.pdf
Hours Not Worked 62,812 hours 61,290 hours
Y
PDF icon Fire KPI Report 6.13.2017_Part6.pdf
Hours Lost Due to Work Related Illness and Injury 18,053 hours 15,262 hours
R
PDF icon Fire KPI Report 6.13.2017_Part10.pdf
Suppression Employees w/ High Sick Leave Consumption 65 employees 70 employees
G
PDF icon Fire KPI Report 6.13.2017_Part7.pdf
Non-Suppression Employees w/ High Sick Leave Consumption 5 employees 5 employees
G
PDF icon Fire KPI Report 6.13.2017_Part8.pdf
Lost Time Injury Rate 6.63 6.43
Y
PDF icon Fire KPI Report 6.13.2017_Part11.pdf
LFD KPIs
Measure Current Level Goal Level YTD Status PDF
Suppression Inspections 8,673 Inspections 14,580 Inspections
R
PDF icon Fire KPI Report 6.13.2017_Part14.pdf
Structure Fire First Unit Response 11% % 10% %
Y
PDF icon Fire KPI Report 6.13.2017_Part16.pdf
Structure Fire Effective Response Force 20% % 10% %
R
PDF icon Fire KPI Report 6.13.2017_Part17.pdf
Medical Incidents 28% incidents 10% incidents
R
PDF icon Fire KPI Report 6.13.2017_Part18.pdf
Building/Business Inspections 8,560 inspections 7,530 inspections
G
PDF icon Fire KPI Report 6.13.2017_Part15.pdf
Civilian Fire Injuries 21 injuries 16.8 injuries
R
PDF icon Fire KPI Report 6.13.2017_Part13.pdf

Legend

  • Performance Meets Goal
  • Performance Approaching Goal
  • Performance Off Goal
  • Non-Scored / Informational
  • Goal Not Set