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Frequently Asked Questions

Q: How are targets determined for the KPIs?

  • Each KPI metric is assigned a goal. The performance of a department is measured against the goal. If a department meets or exceeds the goal, a green circle is displayed. A yellow triangle means a department is within 10% of reaching the goal. When a department is not within the 10% range of the goal, a red stop sign appears. A gray box means not enough information has been gathered either to determine a goal or measure performance against the goal.

Q: Which departments are involved in LouieStat?

  • In 2012, LouieStat on-boarded nine departments: Public Works & Assets, Louisville Fire Department, Metro Corrections, Metro Parks, Metro Animal Services, Codes & Regulations, Public Health & Wellness, Economic Growth & Innovation and Emergency Medical Services. In 2013, LouieStat will add nine additional departments including: Community Services & Revitalization, Library, Emergency Management Agency, Metro Police, Office of Management & Budget, Zoo, Human Resources, Metro Technology Services and Youth Detention Services.

Q: What is the methodology for selecting a department for LouieStat?

  • OPI follows a standard methodology of selection of departments for LouieStat. The methodology accounts for things like: number of employees, amount of appropriated funds, citizen impact, performance readiness and span of control.

Q: Why do some measures have goals set while others do not?

  • The first step in a department's LouieStat journey is to assess current performance. The second is to set goals for performance. Depending on where a particular department is on their LouieStat journey, they may or may not have selected goals yet. Any goals selected are SMART (Specific, Measureable, Attainable, Realistic, Timely) goals.

Q: How can I find out more information?

  • Click on any of the "LouieStat Staff" picture icons at the bottom of this page to send an email to one of our staff.